- BUSINESS HOURS (That is the place you set expectations on your availability. Most Fridays you’ll be unavailable as you put together for a marriage, and this helps purchasers higher perceive that.)
EX: Monday – Thursday : 9am – 5pm
Friday – Sunday : By Appointment Solely
We take into account ourselves creatives, however we operate as an expert enterprise responding to emails in a well timed method throughout enterprise hours.
2. MEETINGS (That is the place you set expectations for tips on how to schedule a gathering and keep away from these final minute requests to speak.)
EX: All conferences have to be scheduled at the least 72 hours upfront.
24 hour discover is required if you must cancel a gathering.
3. WORKING WITH US (That is the place you set expectations for the way you’ll talk.)
EX: Protecting monitor of all the small print concerned together with your marriage ceremony can get tough when communication is made by way of a number of channels. We don’t need something to fall by way of the cracks. That’s why our most popular technique of communication is e mail + our on-line planning program.
4. GETTING STARTED (That is the place you set expectations for the way and when they are going to be on-boarded. )
EX: Inside every week of signing your contract, your planner may have your marriage ceremony custom-made and able to get began inside our on-line planning program, Aisle Planner. You’ll obtain a private e mail from Aisle Planner, inviting you to your marriage ceremony portal as soon as it’s prepared.
5. PAYMENTS (That is the place you set expectations for the way they may pay future funds to you.)
EX: A mild fee reminder shall be despatched by way of our on-line contract program, Honeybook.